Retail-X Agenda

IRX @ DTX + UCX will explore the digital tools and innovation changing the face of modern commerce. It will bring together decision-makers from across a variety of industries: retail, travel, insurance, hospitality and gaming; all looking to improve their customers’ experiences and streamline operations.

EKO HOTEL, LAGOS, NIGERIA

4 & 5 OCTOBER 2023

EXCEL LONDON HALL N5 | 4 – 5 OCTOBER 2023 | #IRX23

Workshops

Customers’ expectations are higher than ever: they expect an immediate and highly-personalised service – regardless of channel; they want their questions answered immediately; they need their purchases delivered at a time and place that’s convenient to them.
A visit to IRX @ DTX + UCX 2023 will give you the tools, inspiration, case-studies and suppliers to enable to you to stay ahead of competition, win new customers, retain current customers and ensure your operations are efficient and responsive.
Entry is FREE, register today!

10am - 11am
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Speakers – Fred Lutman (CEO ADMIRALITY INC)

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Speakers – Fred Lutman (CEO ADMIRALITY INC)

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Speakers – Fred Lutman (CEO ADMIRALITY INC)

10am - 11am
Topic

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Speakers – Fred Lutman (CEO ADMIRALITY INC)

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Speakers – Fred Lutman (CEO ADMIRALITY INC)

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Speakers – Fred Lutman (CEO ADMIRALITY INC)

Retail-X: 2023 MINISTERS & SPEAKERS

Prof Yemi Osibajo

Vice President, Federal Republic of Nigeria

Adrian Naidoo

Country manager, Buhler Nigeria

Aliko Dangote, GCON

President, Dangote Group

Otunba Niyi Adebayo

Minister of Industry, Trade and investment

Roundtables at IRX @ DTX + UCX

EXCEL LONDON HALL N5 | 4 – 5 OCTOBER 2023 | #IRX23

e exclusive roundtables are invite-only for decision-makers and budget holders. These hour-long sessions will enable delegates to delve into specific issues affecting their businesses today. It’s a fantastic opportunity to hear from other leaders facing similar challenges and share proven tactics and strategies.

Please note: this is strictly for delegates who sell products or services online only. Unfortunately we will not be able to include delegates that work for a supplier/vendor business.

You must register for IRX @ DTX + UCX 2023 to attend these sessions. 

Please complete the form below if you would like to be considered for an invitation.

EXCEL LONDON HALL N5 | 4 – 5 OCTOBER 2023 | #IRX23

Converting shoppers into buyers and buyers into loyal fans

Leveraging your biggest asset through Retail Media Networks (RMN)

Today, the rapid growth of RMNs is fuelled by a retailer’s desire to monetise their first-party data to unlock new revenue streams. 

The success of an RMN will be measured by its ability to deliver a holistic consumer experience rather than simply placing an ad in front of them at a point in time. More specifically, it’s about creating measurable connections that matter for consumers.

In this roundtable we will delve into the 3 keys areas of driving a successful RMN – connectionmatter & measurement to give delegates some important and actionable take aways, whilst sharing their experiences and learning from one-another on how to adapt to future consumers needs and expectations.

To be lead by Huma Khan, Commercial Director at Catalina UK and Prem Patel, VP, Managing Director.

Huma Khan brings over 25 year’s industry experience across RMN’s and CPG’s, having previously worked in commercial leadership roles at Sainsbury’s Nectar 360, Danone, and Birds Eye, Huma is also a qualified Organisational Psychologist specialising in buyer/seller psychology

Prem Patel is an influential figure in the realm of customer loyalty, renowned for his expertise in driving personalised in-store and digital shopper activation. With an impressive 30-year career where he has worked for some of the world’s leading and influential brands – Sainsbury’s, American Express, Visa and Catalina.

Please note: this is strictly for delegates who sell products or services online only. Unfortunately we will not be able to include delegates that work for a supplier/vendor business.

You must register for IRX @ DTX + UCX 2023 to attend these sessions. 

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