Customer Experience Week

Retail X will explore the digital tools and innovation changing the face of modern commerce. It will bring together decision-makers from across a variety of industries: retail, travel, insurance, hospitality and gaming; all looking to improve their customers’ experiences and streamline operations.

EKO HOTEL, LAGOS, NIGERIA

4 & 5 OCTOBER 2023

Where digital leaders, eCommerce heads, CX experts, business leaders, developers and architects explore the digital tools and innovation changing the face of modern commerce.​

Click On One Of Our Upcoming Events Below To Get Started​
  • CX Africa
    31-1 February 2024

    Where digital leaders, eCommerce heads, CX experts, business leaders, developers and architects explore the digital tools and innovation changing the face of modern commerce.

    CX Africa <br> 31-1 February 2024
  • IRX
    31-1 February 2024

    Sed ut perspiciatis unde omnis iste natus error sit voluptatem, totam rem aperiam, eaque ipsa quae ab illo inventore et quasi architecto beatae vitae dicta sunt explicabo.
    IRX  <br> 31-1 February 2024
  • Delivery and Logistics Leaders’ Summit
    31-1 February 2024

    Bi-annual Delivery and Logistics Leaders’ Summit deals in bleeding-edge strategy thinking for retailers, pure-plays, merchants, and brands. Our invitation only events are open to C level executives with decision making and strategy building capacities.

    Delivery and Logistics Leaders’ Summit  <br> 31-1 February 2024

    EXCEL LONDON HALL N5 | 4 – 5 OCTOBER 2023 | #IRX23

    Why Visit

    Customers’ expectations are higher than ever: they expect an immediate and highly-personalised service – regardless of channel; they want their questions answered immediately; they need their purchases delivered at a time and place that’s convenient to them.
    A visit to IRX @ DTX + UCX 2023 will give you the tools, inspiration, case-studies and suppliers to enable to you to stay ahead of competition, win new customers, retain current customers and ensure your operations are efficient and responsive.
    Entry is FREE, register today!

    2024 Event Brochure

    Discover the complete guide to CX Africa Week – Accra with our 2024 Event Brochure. Find out more about our ministers attending, expert speakers, detailed industry streams, exclusive networking events, and much more. Download below.

    2023 Event Brochure

    Discover the complete guide to Africa Oil Week with our 2023 Event Brochure. Find out more about our ministers attending, expert speakers, detailed industry streams, exclusive networking events, and much more. Download below.

    2023 MINISTERS & SPEAKERS

    Prof Yemi Osibajo

    Vice President, Federal Republic of Nigeria

    Adrian Naidoo

    Country manager, Buhler Nigeria

    Aliko Dangote, GCON

    President, Dangote Group

    Otunba Niyi Adebayo

    Minister of Industry, Trade and investment

    Explore the exhibition hall and meet with technology experts who specialize in platforms, payments, CX/UX, marketing, data and more.

    Participate in a series of workshops offering quick wins, practical advice and success stories to implement into your day-to-day operations.

    Join us for a full conference programme that covers burning topics such as AI, CX, customer messaging, digitising the supply chain and more. Our programme features thought leaders and rising stars in digital commerce.​

    KEY THEMES FOR 2023

    Architectures for modern commerce

    Showcasing cutting-edge strategies and technologies shaping the future of digital transactions.

    Architectures for modern commerce

    Showcasing cutting-edge strategies and technologies shaping the future of digital transactions.

    Architectures for modern commerce

    Showcasing cutting-edge strategies and technologies shaping the future of digital transactions.

    Architectures for modern commerce

    Showcasing cutting-edge strategies and technologies shaping the future of digital transactions.

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