Customer Experience is no longer just the domain of customer service; it is filtered into marketing strategy, operational excellence, digital innovation, product development and boardroom decision. As markets and companies across industries steel themselves against the effects of market fluctuations, getting in front of the right company and the right person, at the right time has become ever more complex.

As the region’s go-to, definitive CX platform, we are proud to be THE trusted source for Africa’s CX community on mapping the next step in their CX roadmap – whether it is strategy brainstorming, evaluating the latest CX solutions or simply finding out what’s available in the market.

So partner with us to maximise your marketing outreach and business development efforts at CX West Africa – where customer-centric organisations in West Africa gather.